Privacy Policy

What is the security and privacy of my registration data on the website

a. Our commitment to protecting your data.

Pinhais & Cª Lda. Is a company whose activity is based on trust and transparency. The privacy and security of the data you entrust to us are a priority.

In compliance with the obligations inherent to the General Data Protection Regulation, Pinhais & Cª Lda. commits to total transparency when treating your personal data (ie collection, storage, processing, transmission, and disposal), ensuring that your data is collected, shared, and stored, according to the security and protection of personal data best practices.

Also, we require that our Subcontractors treat your data at the same level of confidentiality and security, as they will be able to process it in the name and on behalf of Pinhais & Cª Lda.
Pinhais & Cª Lda. always uses your personal data to ensure that is providing you with the best service.

b. Who is responsible for your Personal Data?

Our Privacy Policy applies to the personal data that Pinhais & Cª Lda. handles.

Any references, in this Privacy Policy, to “ConservasPinhais”, mean Pinhais & Cª Lda., Headquartered at Avenida Menéres no. 700, parish of Matosinhos, municipality of Matosinhos, with 500 217 378 legal person and enrolled at the Registry Office Porto commercial and share capital € 519,951.92. Pinhais & Cª Lda. is responsible for processing of personal data under the terms of Regulation (EU) 2016/679 (General Regulation on Data Protection) and the complementary legislation on protection of personal data currently in force, in countries in which we operate.

Pinhais & Cª Lda. and its employees only use your personal data for the purposes that have been stated to you, and always in a safe and responsible manner.

d. Personal Data that we may collect:

Pinhais & Cª Lda. may collect the following categories of personal data:

       I.          Customer data – full name and email – when you subscribe to our marketing channels;

      II.          Customer identification data – full or abbreviated name, address, telephone, email, taxpayer number and date of birth;

    III.          User data registered on websites:

a.      User identification data – name, age, email, address, tax identification number, date of birth, contact – when you subscribe to our newsletter.”

    IV.          Customer data for deliveries – name, address, postal code, telephone contact, email, purchase details – when requesting home delivery of the purchase made.

e. How, why and with what legitimacy do we use your Personal Data?

We use your personal data for the following purposes:

       I.          Billing Management – for issuing invoices for the acquisition of goods;

      II.          Marketing / Direct Marketing – to inform you about news and offers that may be of interest to you, market studies, advertising, among others.

a.      In the case of marketing, Pinhais & Cª Lda. Will ask for your consent, thus being entitled to treat your data. In direct marketing situations (i.e., in situations where the holder purchased products / services), Pinhais & Cª may send direct marketing communications for similar products through legitimate interest.

    III.          Home delivery – so we can deliver to your home.

f. How we keep your Personal Data safe?

“We have a variety of information security measures, in line with national best practices, in order to protect your personal data, including administrative, technical, physical and procedural measures that guarantee the protection of your personal data, preventing its misuse, unauthorized access and disclosure, its loss, its improper or inadvertent alteration, or its unauthorized destruction. We assume, in terms of information security, the same commitment to continuous improvement by which we are guided in our daily activity.

Among others, we highlight the following measures:

       I.          Restricted access to your personal data only by those who need it for the purposes set out above;

      II.          Storage and transfer of personal data only in a secure manner;

    III.          Protection of information systems through devices that prevent unauthorized access to your personal data.

g.How long do we keep your Personal Data?

We keep your data only for as long as is necessary to fulfill the defined purposes, according to the criteria defined by the Regulation or the Law.

Once the maximum conservation period that we have defined is reached, your personal data will be anonymized or destroyed / safely deleted. To know the deadlines for retaining your data, please consult the document on the right to information entitled “Personal Data”.

h. With whom we may share your Personal Data?

In some cases, we may disclose your personal data to subcontractors, within the scope of services provided by them, such as service providers of Pinhais & Cª Lda. (E.g. information technology services, communication sending services). In such cases, we require that these subcontractors have adequate security measures in place to protect your personal data.

i. How can you exercise your rights?

You have the right to exercise the following rights:

       I.          Right to information: request additional information about the use we make of your personal data;

      II.          Right of Access: access or request access to the personal data you have provided to us;

    III.          Portability Right: request the transmission of the personal data you provided to us;

    IV.          Right of Rectification: request the correction or update of your personal data;

     V.          Right to Erase: request the deletion of your personal data, when the law or the contract allows

    VI.          Right of Limitation: request limitation in the way we use your personal data, while correcting them or clarifying any doubts about their content or about the use we make of them;

  VII.          Right of Opposition: we provide a channel for you to challenge decisions that are based on your personal data.

You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data, when it has legitimized the use of it.
To exercise your personal data protection rights, or whenever you have any questions about the use we make of your personal data, you must contact us via our email
You can submit a complaint to the National Data Protection Commission (CNPD) – Address: Rua de São Bento, 148 – 3º, 1200-821 Lisboa – Telephone: +351213928400 – Fax: +351213976832 – Email:

j. Cookies

Pinhais & Cª Lda. Uses cookies on its website to improve the performance and browsing experience of its Customers / Users, increasing, on the one hand, the speed and efficiency of response and, on the other hand, eliminating the need to repeatedly enter the same information.

The placement of cookies not only helps websites to recognize the Client / User device the next time they visit them, but it will also be essential for their operation. The cookies used by Pinhais & amp; Cª Lda. On its Website, do not collect personal information that allows the identification of the Customer / User, saving only generic information, namely the form or location/country of access of the Customer / User and the way in which it uses the Website, among others. Cookies retain only information related to the preferences of Customers / Users.

k. Updates to this Privacy Policy

This Privacy Policy may be updated from time to time, which will be disclosed.

Information on the treatment of your personal data

The website is a platform for the presentation of products and services of the Nuri brand by Conserveira Pinhais & Cª Lda (hereinafter referred to as CP). As a user of the website, CP would like to give you some important information about the processing of your personal data.

What information do we collect?
How will we use the information?
For what purposes do we collect your personal data and how long are they kept?
What rights do you have to access and correct your personal data?
Privacy Policy
Contact us

What information do we collect?

When you request information on the CP website, you will be asked for the following personal data so that we can respond to your request: Name and email address.

How will we use the information?

Your data is collected so that we can respond to your information request or when you contact us.
If you consent to the sending of marketing communications, CP can send you informational communications, newsletters, by email. You can cancel your subscription at any time by sending an email to with the subject “cancellation of subscription”. You only have access to your personal data, companies whose cooperation is essential for the provision of the services you have subscribed to as a subcontractor, as is the case with IT companies, media agencies and platforms for sending communications.

For what purposes do we collect your personal data and how long will it be kept?

The most important storage times that we have set for the use of your personal data are as follows:

I. Customer management in loyalty programs – 3 years;

II. Marketing – 2 years (plus current year) since last interaction;

III. Management of users of websites or platforms – 1 year (plus current year) from the last access;

What are your rights as the owner of personal data?

As the owner of personal data, you can exercise the following rights at any time: right of access, right to rectification, right to erasure, right to restriction of treatment, right to portability and right to object to the treatment by sending an email to or by telephone on +351 22 938 00 42.

Privacy Policy
CP ensures best practices in the area of ​​security and protection of your personal data.

For more information, see our privacy policy on the CP website.

Contact us
If you have any questions about our privacy policy or your personal information, please contact us:

  • by email:
  • by phone: +351 22 938 00 42